Case CC8993234: Specialist admitted "Outdated UI Display" caused $1,900 Liquidation – Need Senior Review

I’ve reached a new degree of frustration with Binance Help.

The Incident: I obtained liquidated because the App’s UI did not sync. I couldn't shut my position or set a Stop Loss because the info on my display was frozen/delayed.

The "Admission": In the help chat (Case #CC8993234), the agent Denis actually admitted that the App showed 'outdated info' on account of a cache difficulty.

The Gaslighting: As an alternative of acknowledging that a Platform Show Failure is their duty, they turned it around on me. They triggered their "Responsible Buying and selling Program" and informed me I am "not match for buying and selling" and will probably be suspended from futures in 24 hours "for my very own well-being."

Principally:

1. Their app lags/glitches (Admitted by them).
2. I lose cash because of their outdated information.
3. I complain.
4. They ban me and call it "safety."

I've formally requested a Supervisor assessment and a Ultimate Transcript for a public audit. Has anybody else been "fired" as a customer simply because you caught them in a technical lie?