Day 31: Binance refusing to credit blockchain-proven 1447 XRP refund

Case ID: #145388421 Quantity: 1,447.four XRP (~$three,000) Ready: 31 days

Timeline: - July 11: Despatched XRP from Binance to Upbit - July 11: Upbit returned because of travel rule (Korea regulation) - July 11: Funds arrived back at Binance wallet - July 11 - August 10: Every day help contacts, no resolution

Proof: - Return TX: 82C1CD69FA97179AAAF532684CBEB49923814E85680E021B54EE23ED3F9F712F - Blockchain verification: https://bithomp.com/explorer/82C1CD69FA97179AAAF532684CBEB49923814E85680E021B54EE23ED3F9F712F - Binance wallet: rBtttd61FExHC68vsZ8dqmS3DfjFEceA1A - Upbit help confirmed the refund with documentation

Present Standing: - Korean Internet & Security Company (KISA) investigation started at the moment - Korean Monetary Supervisory Service notified - Help keeps asking for a similar video repeatedly - Funds clearly visible on blockchain in Binance wallet

Help Response: They declare the video is "edited" despite blockchain proof being uneditable. They've asked for a similar documentation 10+ occasions over 31 days.

I've completed all KYC necessities way back. This is not a new deposit - it's a REFUND of my own funds that's already in your pockets.

Question to Group: Has anyone successfully resolved comparable points? What labored for you? Any Binance employees right here who can escalate this?

The blockchain doesn't lie. Please help me get visibility on this difficulty.

@Binance_Custhelp - please escalate to senior management.