Need Legal Guidance - Changelly Holding My Crypto for Months Despite Full AML/KYC Compliance

Hello everyone,

I'm in search of genuine legal recommendation from anyone who has handled Changelly or comparable crypto exchanges.

My crypto transaction has been frozen by Changelly for several months beneath the pretext of an AML/KYC evaluation.

I completed my KYC immediately.

After that, Changelly repeatedly requested:

• Source of funds

• Wallet ownership proof

• Transaction details

• Blockchain data

• Chat screenshots

• Further explanations

I offered every doc and piece of data requested.

They then contacted the sender of the funds immediately.

The sender (my pal) also absolutely cooperated by:

• Completing KYC

• Offering pockets possession proof

• Sharing transaction details

• Sharing chat screenshots

• Explaining the supply of funds

• Providing every obtainable supporting document

Despite full cooperation from both of us, Changelly continues to respond with the same generic replies:

"Your case is beneath evaluate."

"We'll replace you when there are any developments."

This has been happening for months.

I also emailed their Authorized Workforce requesting their legal entity particulars, firm registration, registered workplace, authorized tackle, and licensing info.

They have utterly ignored those emails as properly.

I've now engaged a lawyer and am getting ready authorized proceedings.

I possess complete proof including:

• Complete e-mail correspondence

• AML communications

• Legal notices

• TXIDs

• Wallet possession proof

• KYC documents

• Blockchain data

• Chat screenshots

• Full timeline of events

I might respect steerage from anybody who has skilled something comparable.

1. Has anyone efficiently recovered funds from Changelly after a protracted AML evaluate?

2. Which legal entity truly operates Changelly?

3. Which jurisdiction is greatest for initiating authorized proceedings?

4. Which regulators or authorities have jurisdiction over Changelly?

5. Has anybody taken legal motion towards Changelly? If yes, what was the result?

Any advice, legal steerage, or personal experience can be drastically appreciated.

Thank you.